56
InputKit score
4.7
Google rating
269 reviews · 51% replied
10
Years in business
Repentigny, Quebec
Pattes et Griffes - Repentigny
AI summary
Pattes et Griffes – Repentigny is an online pet boutique that sells a wide range of products for dogs, cats, small mammals, birds, fish and reptiles. Their catalogue includes specialty foods (dry, wet, raw, lyophilized), treats, toys, grooming supplies, bedding, cages, leashes and health accessories. Customers can create accounts, browse the circular for discounts, and pick up orders for free at the physical store.
AI summary
What the reviews say
Customers rave about the huge selection, friendly knowledgeable staff and fast grooming, but a few complain about stock gaps and occasional rude service.
AI-generated from 145 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Huge variety of pet food, especially raw options
- Friendly, knowledgeable staff who give personalized advice
- Fast, gentle grooming services (nail trims, baths)
- Competitive prices and senior discounts
- Clean, well‑organized store layout
Areas to watch
Friction points or concerns that come up more than once.
- Occasionally out of stock on popular brands (e.g., Royal Canin)
- Some customers report rude or inattentive staff after management change
- Limited parking and occasional long wait times
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…