/100
59
InputKit score
4.5
Google rating
137 reviews · 25% replied
8
Years in business
AI summary
What the reviews say
Most customers rave about the friendly, low‑cost, walk‑in grooming at Passion Toutou, especially praising the staff’s patience with nervous pets.
AI-generated from 86 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, patient staff who handle anxious dogs well
- Very low prices for grooming and nail trims
- Quick walk‑in service, often no appointment needed
- Consistently clean cuts and gentle handling
- Bilingual team and even two resident cats
Areas to watch
Friction points or concerns that come up more than once.
- Occasional reports of overly aggressive shaving
- Smell and cleanliness complaints from a few visitors
- Inconsistent communication about pet’s condition
Recurring themes
Topics customers talk about most often in their feedback.
pricingstaff attitudewalk‑in convenienceanimal handling
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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