60
InputKit score
4.9
Google rating
577 reviews · 88% replied
10
Years in business
Montreal, Quebec
Passion Monde
AI summary
Passion Monde is a Montreal‑based travel agency that sells organized trips and escorted tours to destinations across the Americas, Africa, Europe, Asia, and Oceania. They offer a wide range of itineraries, from classic city circuits to adventure trips, and provide services such as conference presentations, travel advice, and gift certificates. Customers can book by phone or online, and the agency operates weekdays from 9 am to 5 pm.
AI summary
What the reviews say
Customers rave about Passion Monde’s professionalism, smooth booking process and well‑organized trips, though a few have run into service hiccups.
AI-generated from 464 reviews. May contain inaccuracies.
Reviews per month
Peak: 32 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Professional, knowledgeable staff who answer quickly
- Clear, detailed info and easy online reservation
- Well‑planned itineraries with good hotels and activities
- Friendly, courteous service that builds trust
- Helpful support for changes, cancellations and visas
Areas to watch
Friction points or concerns that come up more than once.
- Rare cases of poor airport assistance
- Some delayed replies or missed promises
- Occasional disappointment with hotel quality
- Isolated reports of unprofessional guide behavior
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…