/100
59
InputKit score
4.4
Google rating
50 reviews · 58% replied
7
Years in business
AI summary
What the reviews say
Most customers rave about Genie’s gentle handling, quick appointments and fair prices, though a few report missed bookings and occasional hygiene concerns.
AI-generated from 36 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, patient staff especially with nervous pets
- Fast same‑day appointments when needed
- Reasonable pricing and good value
- Consistently clean grooming results
- Owner Genie praised for skill across breeds
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed or unhonored appointments
- Some complaints about salon cleanliness
- Inconsistent phone response
Recurring themes
Topics customers talk about most often in their feedback.
staff kindnesspricingappointment reliabilityfacility cleanliness
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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