56
InputKit score
3.5
Google rating
23 reviews · 65% replied
9
Years in business
Sherbrooke, Quebec
Orthodontistes Lemay
AI summary
Orthodontistes Lemay is a Sherbrooke‑based orthodontic clinic that provides comprehensive orthodontic care for children, teens and adults. Services include initial evaluations, traditional braces, clear aligners, retainers, 3D imaging, and coordination with oral surgery when needed. They also handle emergencies, provide guidance on oral hygiene during treatment, and accept RAMQ dental benefits.
AI summary
What the reviews say
Patients who like Orthodontistes Lemay highlight the courteous team, clear communication and solid long‑term results, but a sizable minority report rude phone service, long waits and occasional relapse.
AI-generated from 20 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, professional staff praised by many patients
- Clear explanations and attentive communication
- Quick fixes for broken appliances
- Long‑term results reported as stable and satisfactory
- Clean, spacious clinic environment
Areas to watch
Friction points or concerns that come up more than once.
- Long appointment wait times
- Phone staff perceived as rude
- Some cases of relapse or unsatisfactory results
- Treatment perceived as expensive
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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