60
InputKit score
4.6
Google rating
112 reviews · 67% replied
3
Years in business
Laval, Quebec
OroDiam Joailliers
AI summary
OroDiam Joailliers is a family‑owned jewelry retailer with locations in Laval and Rosemère, Quebec. They sell a range of fine jewelry—including engagement rings, wedding bands, necklaces, bracelets and earrings—and also offer custom design, 3‑D design previews, and on‑site repair services for gold, silver, platinum and watches. Additional services include diamond and gold buying, gift cards and appraisal certificates.
AI summary
What the reviews say
Customers rave about OroDiam’s high‑quality jewelry, friendly staff and fair prices, though a few have encountered inconsistent return policies or rude service.
AI-generated from 96 reviews. May contain inaccuracies.
Reviews per month
Peak: 17 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Wide selection of lab‑grown and natural diamonds
- Personalized, attentive service from staff like Dani and Valérie
- Competitive pricing and transparent certificates
- Fast, reliable repairs and custom‑order work
- Clean, welcoming store environment
Areas to watch
Friction points or concerns that come up more than once.
- Occasional rude or pushy employee interactions
- Inconsistent return/exchange information
- Limited flexibility on free measurements
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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