/100
52
InputKit score
3.5
Google rating
30 reviews · 0% replied
8
Years of activity on Google
AI summary
What the reviews say
Most clients praise the newly renovated spa, friendly owner Lulu and professional massages, but a few report cleanliness issues and unprofessional staff behavior.
AI-generated from 11 reviews. May contain inaccuracies.
Reviews per month
Peak: 6 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fresh renovations and clean environment
- Owner Lulu is friendly and attentive
- Professional, effective massages
- Helpful and smiling staff
- Convenient downtown location
Areas to watch
Friction points or concerns that come up more than once.
- Occasional reports of pests
- Some staff perceived as rude or demanding money
- Inconsistent hygiene among therapists
Recurring themes
Topics customers talk about most often in their feedback.
cleanlinessstaff attitudeowner managementmassage quality
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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