49
InputKit score
2.7
Google rating
34 reviews · 79% replied
Sainte-Julie, Quebec
Novatech Group Inc.
AI summary
Novatech Group Inc. is a retailer that sells doors and windows across Canada, the United States and several international markets. It operates a network of stores and an online portal where customers can locate the nearest retailer and access support. The company has been recognized as a Best Managed Gold Standard winner in Canada.
AI summary
What the reviews say
Customers praise the showroom staff and product appearance, but most complain about poor quality control and unresponsive after‑sales service.
AI-generated from 21 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable showroom staff
- Attractive product designs
- Good packaging on delivery
- High‑quality look of doors and windows
- Some customers report helpful after‑sales support
Areas to watch
Friction points or concerns that come up more than once.
- Frequent delays and missed delivery dates
- Hard-to‑reach customer service
- Quality‑control problems (scratches, mis‑sized parts)
- Warranty and repair issues
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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