Nouvel Horizon Portes & Fenêtres Inc

Not an award winner

AI summary

Nouvel Horizon Portes & Fenêtres is a Quebec‑based company that designs, manufactures and installs custom residential doors and windows. With over 25 years in the Mauricie region, it provides a full service—including on‑site measurements, financing, delivery and warranty—and offers energy‑efficient products such as its Horicell+ line and Energy Star‑rated models. It is the largest door‑and‑window manufacturer in Mauricie and emphasizes 100 % Quebec‑made, high‑quality construction.

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AI summary

What the reviews say

Customers consistently praise Nouvel Horizon for friendly staff, high‑quality doors and windows, and smooth, timely installations, though a few report occasional communication hiccups or minor installation issues.

AI-generated from 145 reviews. May contain inaccuracies.

Reviews per month

Peak: 17 reviews in May

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

Responsive, knowledgeable sales reps (Luc, Charles, François)
Professional, courteous installers who leave sites clean
High‑quality products with good insulation and durability
Fast, reliable delivery and on‑time installation
Strong after‑sales support and warranty handling

Areas to watch

Friction points or concerns that come up more than once.

Occasional delays in quotes or follow‑up
Rare installation mistakes (silicone, missing parts)
Some customers note limited communication between teams

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinessproduct qualityinstallation timelinessafter‑sales service

Reviews

What customers say, pulled from verified Google reviews.

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What the reviews say