59
InputKit score
4.6
Google rating
133 reviews · 68% replied
11
Years in business
Laval, Quebec
Nettoyeur de la Cité
AI summary
Nettoyeur de la Cité is a Laval‑based cleaning company that provides residential and commercial services such as carpet, upholstery, tile and floor cleaning, ventilation‑duct and air‑exchanger cleaning, and full‑house “grand ménage” including post‑renovation, water‑damage, mold and COVID‑19 disinfection. The firm uses environmentally‑friendly products, has technicians trained for pandemic protocols, and offers 24/7 emergency service throughout Laval and the greater Montreal area.
AI summary
What the reviews say
Customers rave about the thorough, friendly cleaning and quick, professional service, though a few have experienced scheduling hiccups and occasional pricing confusion.
AI-generated from 110 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly effective carpet and upholstery cleaning
- Polite, knowledgeable technicians
- Prompt and reliable appointment handling
- Clear explanations of work and maintenance tips
- Competitive pricing for most services
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed or delayed appointments
- Some customers report unexpected extra charges
- Inconsistent communication on large‑scale jobs
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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