/100
54
InputKit score
3.9
Google rating
44 reviews · 0% replied
12
Years of activity on Google
AI summary
What the reviews say
Customers praise Nelco’s knowledgeable team and good product range, but a minority report rude service and occasional price surprises.
AI-generated from 35 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Knowledgeable staff who explain parts and installation
- Wide selection of professional‑grade plumbing parts
- Helpful service for both DIYers and trade pros
- Generally fair pricing for specialty items
- Convenient downtown location
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent courtesy from some counter staff
- Price gaps on common items compared to big‑box stores
- Longer wait times when the shop is busy
Recurring themes
Topics customers talk about most often in their feedback.
staff expertiseproduct availabilitypricingcustomer service
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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