53
InputKit score
4.1
Google rating
47 reviews · 57% replied
Laval, Quebec
NAPA AUTOPRO - Libre-Service Gilles Schmidt Inc
AI summary
NAPA AUTOPRO Libre‑Service Gilles Schmidt Inc is an auto repair shop in Laval offering a full range of mechanical services, from starter, battery, exhaust, AC, alternator and wheel bearing repairs to brake, suspension, alignment and safety‑system maintenance. They also provide regular and seasonal maintenance packages, oil changes, tire rotation and balancing, timing‑belt service, and support for electric and hybrid vehicles, plus emergency roadside assistance.
AI summary
What the reviews say
Most customers praise NAPA Autopro for its courteous team, fair pricing and reliable, fast repairs, though a few cite rude interactions and occasional price surprises.
AI-generated from 29 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, honest staff (especially owner Gilles)
- Reasonable prices and good parts warranty
- Quick fixes (battery, caliper) and loaner cars
- Clear explanations and transparent service
- Long‑term customers report consistent quality
Areas to watch
Friction points or concerns that come up more than once.
- Rude phone or on‑site interactions reported
- Some price estimates differ from final bill
- Longer wait times when staff are short
- Rare serious repair issues (e.g., brake problem)
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…