52
InputKit score
4.1
Google rating
132 reviews · 36% replied
Sainte-Anne-de-Beaupré, Quebec
NAPA AUTOPRO - Lajeunesse et Freres Inc.
AI summary
NAPA AUTOPRO Lajeunesse et Frères Inc. is an auto repair shop in Sainte‑Anne‑de‑Beaupré offering a full range of mechanical services, from starter, battery, alternator and exhaust repairs to brake, suspension, wheel alignment and tire rotation. They also provide regular maintenance (oil changes, timing‑belt service, seasonal checks), specialized care for electric and hybrid vehicles, and emergency roadside assistance. The shop sells related parts and accessories and offers service packages and promotions.
AI summary
What the reviews say
Customers are split: many praise quick, courteous service and helpful staff, but a sizable number report dishonest sales, unnecessary repairs, and poor parts quality.
AI-generated from 45 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast repairs and towing response
- Friendly, attentive staff like Carl and Vincent
- Honest billing on several jobs
- Helpful emergency assistance for newborns
- Ability to source rare parts quickly
Areas to watch
Friction points or concerns that come up more than once.
- Reports of upselling and unnecessary repairs
- Low‑quality parts and tire issues
- Dishonest vehicle descriptions and hidden defects
- Inconsistent customer service experiences
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…