65
InputKit score
4.8
Google rating
33 reviews · 97% replied
1
Years in business
Val-d'Or, Quebec
Mondou
AI summary
Mondou in Val‑d’Or is a full‑service pet supply store that sells food, treats, litter, toys, grooming products and accessories for cats, dogs, birds, small animals and horses. The shop also offers online promotions, free shipping on orders over $49 and a wide selection of major brands. Hours are 9 am‑7 pm weekdays, 9 am‑9 pm Thursday‑Friday, and 9 am‑5 pm weekends.
AI summary
What the reviews say
Customers rave about Mondou’s friendly, knowledgeable staff, clean facilities and wide product selection, making it a top spot for pet owners in Val‑d’Or, though a few note difficulty getting grooming appointments.
AI-generated from 20 reviews. May contain inaccuracies.
Reviews per month
Peak: 10 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, upbeat staff praised by many
- Helpful, detailed product advice
- Clean, well‑organized store and grooming area
- Wide variety of pet products
- Specific employees (Léa, Ruth, Maeva) highlighted
Areas to watch
Friction points or concerns that come up more than once.
- Hard to secure grooming appointments at times
- Occasionally staff unavailable for walk‑ins
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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