62
InputKit score
4.6
Google rating
89 reviews · 18% replied
4
Years in business
Terrebonne, Quebec
Mondou
AI summary
Mondou is a retail pet store in Terrebonne that sells a wide range of pet supplies, including food, treats, litter, toys, grooming products and accessories for cats, dogs, birds, small animals and horses. The store also offers grooming services for pets. Customers can shop online with free delivery on orders over $49 and benefit from seasonal promotions.
AI summary
What the reviews say
Customers love Mondou Terrebonne for its friendly, knowledgeable staff and clean facilities, though a few cite strict return policies and occasional wait times.
AI-generated from 52 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful, attentive staff (Sophie, Coralie, etc.)
- Wide selection of pet products
- Clean, well‑maintained store and self‑service wash area
- Convenient loyalty program and free wash‑tous
- Quick, courteous checkout
Areas to watch
Friction points or concerns that come up more than once.
- Strict 30‑day return policy causing frustration
- Phone support can be slow or dropped
- Appointment slots sometimes limited for multiple pets
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…