56
InputKit score
4.6
Google rating
469 reviews · 10% replied
10
Years in business
Shawinigan, Quebec
Mondou
AI summary
Mondou Shawinigan is a pet supply retailer that sells a wide range of products for cats, dogs, birds, small animals and horses, including dry and wet food, treats, litter, toys, accessories and grooming items. The store also offers online promotions, free delivery on orders over $49 and standard store hours throughout the week.
AI summary
What the reviews say
Customers consistently praise Mondou Shawinigan for its welcoming staff, large product range and tidy facilities, though a few note occasional price spikes and brief wait times.
AI-generated from 222 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff who love animals
- Wide selection of food, toys and accessories
- Clean, spacious store with easy parking
- Convenient services: self‑service wash, nail trimming, loyalty program
- Helpful assistance with heavy purchases and product advice
Areas to watch
Friction points or concerns that come up more than once.
- Prices perceived as high on some items
- Occasional long lines at checkout
- Inconsistent pricing labels on the floor
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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