57
InputKit score
4.5
Google rating
1,875 reviews · 9% replied
10
Years in business
Saint-Jérôme, Quebec
Mondou
AI summary
Mondou in Saint‑Jérôme is a pet‑supply retailer that sells a wide range of products for cats, dogs, birds, small animals and horses, including dry and wet food, treats, litter, toys, grooming supplies and accessories. The store also offers pet‑care items such as health and hygiene products, flea treatments and grooming tools. Customers can shop in‑store or online with free delivery on orders over $49.
AI summary
What the reviews say
Customers love Mondou Saint‑Jérôme for its welcoming staff, wide product range and tidy facilities, plus handy grooming and adoption services, though occasional checkout delays and stock gaps are noted.
AI-generated from 822 reviews. May contain inaccuracies.
Reviews per month
Peak: 16 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff who greet you at the door
- Huge selection of food, toys and accessories
- Clean, well‑organized store with easy parking
- Convenient services: wash‑tubs, nail trims and cat adoption
- Reasonable prices and good promotions
Areas to watch
Friction points or concerns that come up more than once.
- Long lines at checkout during busy times
- Occasional out‑of‑stock items
- Some complaints about return/exchange policies
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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