59
InputKit score
4.7
Google rating
46 reviews · 39% replied
3
Years in business
Québec City, Quebec
Mondou
AI summary
Mondé is a pet‑supply retailer in Québec City that sells food, treats, litter, toys, grooming tools and health products for cats, dogs, birds, small animals and horses. The store also offers online promotions with up to 30 % off and free shipping on orders over $49. It operates a physical location with extended weekday hours and weekend hours for shoppers.
AI summary
What the reviews say
Customers love Mondou George‑Muir for its friendly, knowledgeable staff and wide product selection, though a few have experienced poor after‑sales service.
AI-generated from 31 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful, attentive staff who remember pet names
- Clean, well‑organized store with many product choices
- Free self‑service dog wash area
- Fast online reservation for wash stations
- Consistently friendly and smiling employees
Areas to watch
Friction points or concerns that come up more than once.
- Occasional rude or unempathetic employee
- Limited bird supplies
- Inconsistent after‑sales handling of defective items
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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