57
InputKit score
4.5
Google rating
415 reviews · 10% replied
11
Years of activity on Google
Mount Royal, Quebec
Mondou
AI summary
Mondou is a pet supply retailer in Mount Royal, Quebec, offering a wide range of products for cats, dogs, birds, small animals and horses, including dry and wet food, treats, litter, toys, grooming tools and health care items. The store also provides services such as pet grooming and free delivery on orders over $49. It operates with extended hours, including evenings and weekends.
AI summary
What the reviews say
Customers love Mondou Mount Royal for its massive selection and attentive staff, and they appreciate the on‑site grooming services and easy parking.
AI-generated from 194 reviews. May contain inaccuracies.
Reviews per month
Peak: 5 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Huge variety of food, toys and accessories
- Friendly, knowledgeable staff who often go the extra mile
- Convenient services: nail trimming, dog wash, pet weighing
- Clean, spacious store with good parking and wheelchair access
- Quick, helpful checkout and helpful product advice
Areas to watch
Friction points or concerns that come up more than once.
- Occasional out‑of‑stock items (especially cat supplies)
- Some staff perceived as rude or uninformed
- Prices can be higher than discount stores
- Parking fines or mis‑communication reported
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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