59
InputKit score
4.7
Google rating
44 reviews · 82% replied
2
Years in business
Montreal, Quebec
Mondou
AI summary
Mondou is a Montreal‑based pet supply store that sells a wide range of products for cats, dogs, birds, small animals and horses, including dry and wet food, treats, litter, toys, grooming accessories and health care items. The shop offers online promotions, free delivery on orders over $49 and a physical location at 2668 Rue Notre‑Dame Ouest with extended weekday hours. Customers can browse by brand or category and also find seasonal gift guides and a pet‑grooming section.
AI summary
What the reviews say
Customers love Mondou’s friendly, knowledgeable staff and convenient location, though a few mention checkout delays and higher prices.
AI-generated from 24 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, attentive staff members (Raphaëlle, Noémie, Sofia)
- Quick, professional nail‑trimming service for cats and dogs
- Convenient neighborhood location
- Wide selection of quality pet products
- Consistently courteous and helpful service
Areas to watch
Friction points or concerns that come up more than once.
- Checkout line can be slow
- Some items perceived as pricey
- Occasional staff seemed scripted
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…