58
InputKit score
4.5
Google rating
773 reviews · 12% replied
10
Years in business
Drummondville, Quebec
Mondou
AI summary
Mondou is a pet‑supply retailer in Drummondville, Quebec, offering a wide range of products for cats, dogs, birds, small animals and horses, including food, treats, litter, toys, grooming accessories and health supplies. The store also runs online promotions and provides free shipping on orders over $49.
AI summary
What the reviews say
Customers love Mondou for its helpful staff, large product range and clean, pet‑friendly environment, though occasional checkout or stock issues can be frustrating.
AI-generated from 341 reviews. May contain inaccuracies.
Reviews per month
Peak: 10 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable staff who take time to help
- Wide selection of food, toys and grooming services
- Clean, spacious store with pet‑friendly atmosphere
- Competitive prices and frequent promotions
- Convenient services: wash‑bay, nail trims and loyalty program
Areas to watch
Friction points or concerns that come up more than once.
- Occasional rude or rushed checkout experiences
- Some items out of stock or discontinued
- Loyalty‑card point issues reported
- Prices perceived as high for certain products
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…