55
InputKit score
4.5
Google rating
349 reviews · 10% replied
13
Years of activity on Google
Dollard-Des Ormeaux, Quebec
Mondou
AI summary
Mondou is a pet‑supply retailer in the Greater Montreal area offering a wide range of products for cats, dogs, birds, small animals and horses. Their inventory includes dry, wet and specialty foods, treats, litter, toys, grooming accessories, health and hygiene items, as well as clothing and transport gear. They provide free delivery on orders over $49 and run regular promotions.
AI summary
What the reviews say
Customers love Mondou for its friendly, knowledgeable staff and wide product range, though occasional stock shortages and higher prices are noted.
AI-generated from 180 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Oct
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful, upbeat staff who remember regulars
- Extensive selection of food, toys and grooming services
- Free dog‑wash room and efficient nail‑clipping
- Clean, well‑organized store layout
- Generous loyalty program and occasional freebies
Areas to watch
Friction points or concerns that come up more than once.
- Popular items often out of stock
- Prices perceived as high for some products
- Appointment slots for nail trims fill quickly
- Inconsistent service from a few staff members
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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