56
InputKit score
3.6
Google rating
49 reviews · 88% replied
9
Years in business
Mont-Tremblant, Quebec
Moment Spa
AI summary
Moment Spa, located in the Fairmont Tremblant resort in Mont‑Tremblant, Quebec, offers a range of spa services including classic and signature massages, facial treatments, body care, and manicure‑pedicure packages. Guests can purchase individual services, bundled packages (2–3 hours) or gift certificates, and purchases of two hours or more include access to the hotel’s pools, sauna, steam room and fitness centre. The spa also runs a free loyalty program where points earned can be redeemed for future treatments, and it provides group‑booking options for events of ten or more people.
AI summary
What the reviews say
Moment Spa delivers strong, friendly service and skilled therapists, but the facilities and pricing often fall short of a high‑end spa experience.
AI-generated from 42 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, professional staff (Lydia, Denis, Mackenzie)
- Highly praised deep‑tissue and relaxation massages
- Clean, inviting reception area for many guests
- Nice outdoor heated pool and jacuzzi with mountain view
Areas to watch
Friction points or concerns that come up more than once.
- Aging facilities, limited private changing rooms
- Inconsistent equipment (broken tables, faulty chairs)
- Crowded shared pool/sauna, noisy atmosphere
- High prices perceived as not matching value
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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