52
InputKit score
3.3
Google rating
34 reviews · 42% replied
9
Years in business
Québec City, Quebec
Moisan Portes de garage
AI summary
Moisan Portes de garage, based in Québec City and Lévis, supplies residential and commercial garage doors, operators and accessories from brands such as AllStar, Genie, LiftMaster and others. They provide installation, repair, preventive maintenance and a 24‑hour emergency service for both regions. Customers can request online price estimates and shop an online catalog, with free Canadian delivery on orders of $200 or more.
AI summary
What the reviews say
Customers praise Moisan for quick, affordable installations and helpful staff, but many complain about missed appointments and poor follow‑up.
AI-generated from 24 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Apr
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast installation and emergency response in cold weather
- Competitive pricing and good value
- Friendly, knowledgeable staff offering solid advice
- Prompt parts availability and helpful service
- Professional workmanship on garage doors
Areas to watch
Friction points or concerns that come up more than once.
- Missed appointments and poor communication
- After‑sale service delays and order errors
- Some technicians perceived as inexperienced
- Vehicles often reported as dirty
Recurring themes
Topics customers talk about most often in their feedback.
No recurring themes identified yet.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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