51
InputKit score
3.2
Google rating
39 reviews · 5% replied
10
Years in business
Pointe-Claire, Quebec
Mircom Systémes Intégrés
AI summary
Mircom Systèmes Intégrés designs and manufactures life‑safety and security solutions for commercial and residential buildings. Their product line includes fire detection and alarm systems, voice evacuation, access‑control and mass‑notification equipment, building‑automation controllers, emergency‑lighting units and cloud‑based services such as Amazon Key integration. They also provide training, technical support and engineering services across North America.
AI summary
What the reviews say
Customers praise the product variety and some staff members, but most complain about unreliable equipment and poor service.
AI-generated from 22 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Wide range of security and fire products
- Friendly, professional staff (e.g., Roxane, Damian)
- Spacious, clean facilities at this location
- Positive customer interactions noted
Areas to watch
Friction points or concerns that come up more than once.
- Frequent intercom and fire panel failures
- Slow, hard-to-reach customer support
- High and non‑transparent service fees
- Rude or unhelpful technicians
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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