EN

4.5

Google rating

276 reviews · 67% replied

Trois-Rivières, Quebec

Mercedes-Benz Trois-Rivières

Not an award winner

AI summary

Mercedes‑Benz Trois‑Rivières is a car dealership in Trois‑Rivières, Quebec, that sells new and certified‑pre‑owned Mercedes‑Benz vehicles and offers financing, leasing, and trade‑in appraisal services. It also runs a service department for maintenance, repairs, parts, accessories, tire ordering, body work and roadside assistance. The site lists a full inventory of Mercedes models—from sedans and SUVs to electric and performance cars—along with pricing and configuration tools.

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Mercedes-Benz Trois-Rivières
Mercedes-Benz Trois-Rivières
Mercedes-Benz Trois-Rivières
Mercedes-Benz Trois-Rivières

AI summary

What the reviews say

Customers rave about the friendly, knowledgeable staff and fast, hassle‑free service, especially for sales and urgent repairs, though a few report communication lapses and occasional parts issues.

AI-generated from 158 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Responsive, courteous salespeople (Nicola, Sébastien, Faylicia)
  • Quick turnaround on repairs, even without appointments
  • Transparent explanations and no‑pressure buying experience
  • Clean, well‑maintained showroom and facilities
  • Helpful financing team and clear paperwork

Areas to watch

Friction points or concerns that come up more than once.

  • Inconsistent follow‑up on callbacks
  • Occasional miscommunication about vehicle features
  • Parts department delays or refusals

Recurring themes

Topics customers talk about most often in their feedback.

staff friendlinessservice speedcommunicationfacility quality

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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