EN

4.4

Google rating

28 reviews · 0% replied

9

Years of activity on Google

Montreal, Quebec

Mazel Travel Agency

Not an award winner

Mazel Travel Agency
Mazel Travel Agency
Mazel Travel Agency
Mazel Travel Agency

AI summary

What the reviews say

Most customers rave about friendly, knowledgeable staff, personalized service and good prices, but a few report unresponsive and aggressive handling of ticket changes.

AI-generated from 11 reviews. May contain inaccuracies.

Reviews per month

Peak: 2 reviews in Sep

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Friendly, knowledgeable staff
  • Personalized, attentive service
  • Competitive pricing
  • Quick, efficient booking process
  • High overall customer satisfaction

Areas to watch

Friction points or concerns that come up more than once.

  • Unresponsive communication from staff
  • Aggressive attitude during issues
  • Inconsistent handling of ticket upgrades

Recurring themes

Topics customers talk about most often in their feedback.

customer servicepricingstaff responsivenesspersonalization

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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