71
InputKit score
4.7
Google rating
879 reviews · 100% replied
11
Years in business
Notre-Dame-des-Prairies, Quebec
Marois - Centre de pièces et Services Expert
AI summary
Electro Experts is a Quebec‑wide service that repairs a wide range of home appliances and electronics, from refrigerators and washing machines to TVs and air‑conditioners. Customers can schedule a home service call or drop off items at one of their ten locations, and the company also sells replacement parts and accessories.
Honorable mention
Recognized for client excellence
Distinguished for exemplary client commitment, just below the winner threshold for the Prix Excellence Client.
AI summary
What the reviews say
Customers praise Electro‑Experts for quick, professional service and polite, skilled technicians, though a few report scheduling hiccups and high labor costs.
AI-generated from 653 reviews. May contain inaccuracies.
Reviews per month
Peak: 25 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, on‑time arrivals
- Technicians are courteous and knowledgeable
- Clear explanations and helpful advice
- Good parts availability for many repairs
- Friendly phone and email support
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed appointments or vague time windows
- Labor fees perceived as high
- Long waits for rare parts
- Some callers experience rude phone service
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
Loading reviews…