61
InputKit score
4.5
Google rating
225 reviews · 97% replied
Québec City, Quebec
Marcel Pelchat
AI summary
Marcel Pelchat is a hair salon in Quebec City that also runs an online boutique. It offers haircuts, coloring, root touch‑ups and other styling services, and sells professional hair and skin care products from brands like Kérastase, L’Oréal Professionnel and Clayton Shagal, with free shipping on orders over $75. The site highlights promotions, new arrivals and seasonal hair‑care collections.
AI summary
What the reviews say
Customers rave about the friendly staff, high‑quality cuts and premium products, though a few find the prices steep and occasional service lapses.
AI-generated from 140 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Skilled stylists like Joelle, Romy, and Alexandre
- Warm, welcoming atmosphere
- Effective Kerastase and other hair products
- Easy online booking and quick product delivery
- Attentive, personalized consultations
Areas to watch
Friction points or concerns that come up more than once.
- High prices compared to other salons
- Occasional mis‑cuts or unmet expectations
- Unexpected extra fees at checkout
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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