/100
54
InputKit score
3.8
Google rating
31 reviews · 13% replied
9
Years in business
AI summary
What the reviews say
Customers like Manuflow’s low prices and the staff’s ability to find hard‑to‑source parts, but many complain about slow or missing follow‑up from customer service.
AI-generated from 16 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Competitive pricing on HVAC equipment
- Staff able to locate rare or old‑model parts
- Quick replacement shipments (e.g., remote control)
- Patient explanations of system features
- Friendly and helpful service
Areas to watch
Friction points or concerns that come up more than once.
- Long wait times for callbacks
- No on‑site technician visits
- Incorrect parts sometimes shipped
- Overall customer‑service communication poor
Recurring themes
Topics customers talk about most often in their feedback.
pricingparts availabilitycustomer service responsestaff friendliness
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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