/100
56
InputKit score
4.5
Google rating
77 reviews · 40% replied
15
Years in business
AI summary
What the reviews say
Customers consistently commend Malouin C E & Fils for speedy, professional work and friendly staff, though a few complain about high fees and billing practices.
AI-generated from 54 reviews. May contain inaccuracies.
Reviews per month
Peak: 11 reviews in Aug
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, courteous service
- Highly praised staff, especially Mathieu
- Clear explanations and good advice
- Reliable work on emergencies and installations
- Responsive communication and quick callbacks
Areas to watch
Friction points or concerns that come up more than once.
- Perceived high labor and travel charges
- Occasional billing disputes
- Inconsistent appointment scheduling for some
Recurring themes
Topics customers talk about most often in their feedback.
pricingstaffresponse timequality of work
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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