/100
54
InputKit score
4.3
Google rating
29 reviews · 52% replied
10
Years in business
AI summary
What the reviews say
Patients rave about Dr. Macklan’s expertise and the friendly, attentive team, noting a comfortable, trustworthy environment for families.
AI-generated from 25 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly skilled and knowledgeable dentist
- Warm, family‑like staff who make patients feel welcome
- Thorough, gentle care and clear explanations
- Consistently punctual and professional appointments
- Strong long‑term patient loyalty (decades of care)
Areas to watch
Friction points or concerns that come up more than once.
- Occasional rude reception experience
- Billing confusion reported by a few
Recurring themes
Topics customers talk about most often in their feedback.
expertisestaff friendlinessappointment punctualitypatient loyalty
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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