61
InputKit score
4.5
Google rating
68 reviews · 93% replied
3
Years in business
Laval, Quebec
Lux Voyages
AI summary
Lux Voyages is a travel agency based in Laval that sells a wide range of vacation products, including cruise packages to destinations worldwide, all‑inclusive hotel stays, family and group travel deals, and related services such as insurance and financing. They let customers search by departure city, destination, dates and hotel rating, and also offer car rentals and wedding travel arrangements.
AI summary
What the reviews say
Customers rave about friendly, responsive staff and good prices, but a few report rude phone service.
AI-generated from 57 reviews. May contain inaccuracies.
Reviews per month
Peak: 9 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, stress‑free ticket booking
- Helpful agents Nora and Oussama praised repeatedly
- Competitive pricing and financing options
- Personalized trip planning and follow‑up calls
- Responsive even on weekends
Areas to watch
Friction points or concerns that come up more than once.
- Phone reception sometimes rude or unhelpful
- Occasional confusion over price quotes before purchase
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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