56
InputKit score
4.6
Google rating
38 reviews · 0% replied
11
Years in business
Drummondville, Quebec
Louise Drouin Inc Travel
AI summary
Louise Drouin Inc Travel is a Drummondville‑based travel agency that organizes group trips, including cruises, tours, and all‑inclusive packages to destinations such as the Arctic, Iceland, Italy, New Zealand and Africa. They provide experienced guides who accompany travelers and share trip reports and photos. The agency also offers a newsletter and handles individual travel arrangements.
AI summary
What the reviews say
Customers rave about the agency’s personal attention, quick changes and solid support, though a few agents have been reported as unresponsive.
AI-generated from 26 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly attentive staff (Nathalie, Vanessa, Carole)
- Fast last‑minute itinerary changes
- Strong emergency and medical support abroad
- Friendly, well‑decorated office and phone service
- Consistently good group and cruise planning
Areas to watch
Friction points or concerns that come up more than once.
- Some agents (Manon, Nancy) reported as hard to reach
- Opening fee of $150 mentioned
- Occasional mismatches in room requests
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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