60
InputKit score
4.3
Google rating
32 reviews · 63% replied
8
Years in business
Levis, Quebec
Lorendo Portes et Fenêtres - Lévis
AI summary
Lorendo Portes et Fenêtres, based in Lévis, Quebec, manufactures custom, Energy‑Star‑rated doors and windows for new construction and renovations. Their product line includes a variety of window types (battant, auvent, sliding, guillotine, architectural) and doors such as steel, glass, patio, French, and garage doors, all customizable in style, colour, and material. They also offer financing options with interest‑free up to 3 months, online quotes, and in‑store assistance.
AI summary
What the reviews say
Customers praise Lorendo’s high‑quality doors and windows, friendly staff and fast service, but complain about occasional delays and poor after‑sales support.
AI-generated from 22 reviews. May contain inaccuracies.
Reviews per month
Peak: 2 reviews in Sep
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- High‑quality doors and windows
- Competitive pricing and good value
- Friendly, knowledgeable staff (Carol, Yan, Moreau, etc.)
- Quick quotes and fast installations
- Proactive communication and rapid responses
Areas to watch
Friction points or concerns that come up more than once.
- After‑sales support often unresponsive
- Installation delays and scheduling mix‑ups
- Communication gaps for garage‑door orders
- Some staff perceived as arrogant
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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