56
InputKit score
4.4
Google rating
240 reviews · 64% replied
Shawinigan, Quebec
Lessard Buick Chevrolet GMC
AI summary
Lessard Buick Chevrolet GMC is a car dealership in Shawinigan, Quebec, offering new and used Chevrolet, GMC and Buick vehicles, including trucks, SUVs, electric and hybrid models. They also provide financing, service, parts, accessories, and commercial vehicle sales for businesses.
AI summary
What the reviews say
Most customers praise the friendly staff and attentive service, but a few report poor after‑sales handling and communication lapses.
AI-generated from 23 reviews. May contain inaccuracies.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful, personable salespeople (Steve, Jonathan, Priscilla)
- Quick, clean repairs and free charging while waiting
- Transparent pricing and detailed invoices
- Clean showroom and well‑organized parts department
- Responsive follow‑up for some post‑sale service
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent after‑sales communication
- Occasional rude or dismissive service
- Unclear approvals for repair costs
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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