EN

4.3

Google rating

57 reviews · 0% replied

Québec City, Quebec

Les Silencieux Lortie

Not an award winner

AI summary

Les Silencieux Lortie is an auto repair garage in Québec City that focuses on exhaust systems, suspension, brakes and wheel alignment. They also provide tire mounting and balancing, oil changes, lubrication, emissions work and check‑engine diagnostics, offering free brake inspections and a road‑test after alignment. Customers can expect courteous, thorough service.

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Les Silencieux Lortie
Les Silencieux Lortie

AI summary

What the reviews say

Customers rave about quick, affordable service and a courteous team, though a few note phone rudeness and payment hiccups.

AI-generated from 29 reviews. May contain inaccuracies.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Fast turnaround on repairs
  • Honest, competitive pricing
  • Friendly, courteous staff (especially owner Marc‑André)
  • Skilled mechanics get jobs done right
  • Good value compared to other shops

Areas to watch

Friction points or concerns that come up more than once.

  • Rude phone interactions reported
  • Does not accept credit cards
  • Occasional misdiagnosis
  • No shuttle or drop‑off service

Recurring themes

Topics customers talk about most often in their feedback.

pricingstaffspeedcommunication

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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