60
InputKit score
4.0
Google rating
132 reviews · 73% replied
9
Years in business
Terrebonne, Quebec
Les portes Bourassa
AI summary
Les Portes Bourassa, based in Terrebonne, Quebec, manufactures and installs high‑end wood doors and windows. Their catalogue includes entry doors, interior doors, garage doors, sliding/hinged doors, as well as fixed, tilt‑and‑turn, casement and guillotine windows, all customizable. They handle the full process—from design and the MAESTRA wood‑fabrication technology to installation, maintenance and renovation services.
AI summary
What the reviews say
Customers love the craftsmanship and friendly staff, but many report serious service lapses and poor follow‑up on warranty issues.
AI-generated from 87 reviews. May contain inaccuracies.
Reviews per month
Peak: 4 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- High‑quality custom wood doors
- Professional, courteous installation crews
- Responsive sales staff (e.g., Melanie, Dana)
- Strong after‑sales service for many customers
- Fast turnaround on repairs when handled well
Areas to watch
Friction points or concerns that come up more than once.
- Frequent missed calls and emails
- Delays and wrong‑size deliveries
- Warranty repairs often ignored
- High prices not always matched by service
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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