56
InputKit score
4.4
Google rating
163 reviews · 22% replied
10
Years in business
Trois-Rivières, Quebec
Les Forges Pools, Inc.
AI summary
Les Forges Pools, based in Trois‑Rivières, sells and installs in‑ground and above‑ground swimming pools and residential spas, plus related equipment, chemicals and accessories. They also provide pool and spa services such as water analysis, opening and closing, repairs, canvas replacement and delivery. The store is a dealer for Bullfrog spas and offers financing and online quotes.
AI summary
What the reviews say
Customers rave about friendly, knowledgeable staff and fast, reliable service, though a few report missed appointments and poor after‑sales follow‑up.
AI-generated from 105 reviews. May contain inaccuracies.
Reviews per month
Peak: 8 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Helpful, courteous staff (especially Jimmy and Félix)
- Quick installation and on‑time delivery
- Competitive pricing and good value
- Strong after‑sales support for most customers
- Wide selection of pool and spa products
Areas to watch
Friction points or concerns that come up more than once.
- Occasional missed calls or delayed repairs
- Inconsistent quality of subcontracted work
- Some customers cite higher prices for certain items
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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