/100
59
InputKit score
4.3
Google rating
272 reviews · 100% replied
11
Years in business
AI summary
What the reviews say
Most customers praise Leprohon for its skilled, polite staff and reliable, well‑executed HVAC installations, while a minority complain about communication lapses and billing issues.
AI-generated from 213 reviews. May contain inaccuracies.
Reviews per month
Peak: 12 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Professional, courteous technicians
- Fast response and on‑time arrivals
- Clear explanations and good after‑sales support
- High‑quality installations, even in tight spaces
- Competitive pricing and transparent estimates
Areas to watch
Friction points or concerns that come up more than once.
- Delayed follow‑up on warranty claims
- Unexpected service fees and billing disputes
- Long waits for parts or repairs
- Occasional installation errors
Recurring themes
Topics customers talk about most often in their feedback.
installation qualityafter‑sales servicetechnician professionalismwarranty/parts handlingpricing and invoicing
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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