/100
69
InputKit score
4.6
Google rating
196 reviews · 100% replied
9
Years in business
AI summary
What the reviews say
Customers rave about Leprohon’s courteous, skilled staff, quick appointments and solid installations, though a few report delays for parts and occasional extra fees.
AI-generated from 138 reviews. May contain inaccuracies.
Reviews per month
Peak: 10 reviews in Jun
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, knowledgeable technicians who explain systems clearly
- Fast, punctual service and emergency response
- Professional, clean installations with careful home protection
- Helpful sales staff guiding product choice and subsidies
- Strong after‑sale support and maintenance
Areas to watch
Friction points or concerns that come up more than once.
- Parts replacements can be delayed weeks to months
- Some customers cite high diagnostic or labor fees
- Occasional installation errors (unit height, capping) reported
Recurring themes
Topics customers talk about most often in their feedback.
staffresponse timepricingparts availabilityinstallation quality
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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