64
InputKit score
4.4
Google rating
297 reviews · 5% replied
11
Years in business
Laval, Quebec
Le Salon Sugar et Spa Spice
AI summary
Le Salon Sugar et Spa Spice is a luxury beauty chain in Laval offering professional hair care products, skin‑care treatments, and salon services. They sell a wide range of branded hair, skin and styling tools online with free shipping over $75 and run a loyalty program called Sugar Club. The business also operates three physical salons on the North Shore of Montreal where clients can receive hair, spa and wellness‑related services.
AI summary
What the reviews say
Customers rave about the talented stylists, especially Dimitra and Steven, and appreciate the clean, friendly environment, though a few have experienced poor booking or service lapses.
AI-generated from 206 reviews. May contain inaccuracies.
Reviews per month
Peak: 7 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Highly skilled stylists (Dimitra, Steven, Carlo, Levon)
- Friendly, welcoming atmosphere
- Clean, modern facilities
- Wide range of services (color, cuts, spa, esthetic)
- Good product selection and knowledgeable recommendations
Areas to watch
Friction points or concerns that come up more than once.
- Occasional rude phone or front‑desk staff
- Booking delays and rushed appointments
- Higher price point
- Isolated cases of unsatisfactory color results
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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