59
InputKit score
4.5
Google rating
89 reviews · 98% replied
7
Years in business
Sherbrooke, Quebec
Le groupe SERCE Inc. Le Service d'Entretien Résidentiel et Commercial par Excellence
AI summary
Le groupe SERCE Inc. is a cleaning and maintenance company serving residential, commercial, industrial and institutional clients in Sherbrooke and the Estrie region. They provide regular housekeeping, deep cleaning, carpet and upholstery cleaning, ventilation‑duct cleaning, pure‑water exterior window washing, pressure washing, disinfection, decluttering, space re‑organization, grounds upkeep, and home‑help services. Customers can request a quote by phone.
AI summary
What the reviews say
Customers rave about the punctual, friendly staff and thorough cleaning, though a few cite billing and occasional quality issues.
AI-generated from 51 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in May
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Punctual and reliable service
- Courteous, friendly staff
- Thorough, high‑quality cleaning
- Flexible scheduling and personalized plans
- Clear communication with the company
Areas to watch
Friction points or concerns that come up more than once.
- Billing disputes and opaque cancellation fees
- Inconsistent cleaning quality on rare occasions
- Difficult communication with management in some cases
Recurring themes
Topics customers talk about most often in their feedback.
Reviews
What customers say, pulled from verified Google reviews.
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