57
InputKit score
4.2
Google rating
87 reviews · 18% replied
12
Years in business
Vaudreuil-Dorion, Quebec
Le Complexe Hotel Balto
AI summary
Le Complexe Hôtel Balto is a pet‑care facility in Vaudreuil‑Dorion that provides boarding, grooming and daycare services for dogs and cats. The venue includes customized, 24/7‑monitored rooms and on‑site play areas. It also runs a rescue shelter and offers adoption assistance.
AI summary
What the reviews say
Most customers rave about the caring staff, clean facilities and reliable boarding, though a few have experienced poor communication and occasional health or grooming mishaps.
AI-generated from 58 reviews. May contain inaccuracies.
Reviews per month
Peak: 10 reviews in Jul
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, animal‑loving staff
- Clean, well‑maintained boarding rooms
- Reasonable pricing for boarding and grooming
- Responsive adoption support and follow‑up
- Dogs enjoy social play and exercise
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent communication on refunds or cancellations
- Occasional health/vaccination concerns after adoption
- Rare grooming errors reported
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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