54
InputKit score
4.3
Google rating
26 reviews · 4% replied
10
Years of activity on Google
Sainte-Marthe-sur-le-Lac, Quebec
Le Billardier
AI summary
Billard Neuf, located in Sainte‑Martin‑sur‑le‑Lac, sells antique, vintage and used pool tables along with accessories. They also handle moving, installation, restoration (cloth, rubber, leveling) and rental of billiard tables, drawing on more than 20 years of experience. The business is run by Louis Bernatchez, a former installer for two major Quebec billiard companies.
AI summary
What the reviews say
Customers rave about Louis’s professionalism, fast service, and high‑quality table restorations, though a few have reported poor post‑service follow‑up and occasional safety concerns.
AI-generated from 24 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Dec
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Fast, punctual installations
- Highly skilled craftsmanship
- Friendly, polite staff
- Competitive pricing
- Careful floor protection
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent post‑service communication
- Rare safety/traffic issues with service vehicle
- Occasional installation errors reported
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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