EN

3.8

Google rating

25 reviews · 8% replied

9

Years of activity on Google

Laval, Quebec

Laurin Express (Nouvelle Administration)

Not an award winner

AI summary

Laurin Express, based in Laval, Quebec, has been providing moving, logistics and freight services since 1930. It handles residential and commercial relocations—including local, long‑distance across North America and international moves—as well as packing, unpacking, and both residential and commercial storage with inventory management. The company also offers distribution and transportation of goods for businesses.

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Laurin Express (Nouvelle Administration)
Laurin Express (Nouvelle Administration)
Laurin Express (Nouvelle Administration)
Laurin Express (Nouvelle Administration)

AI summary

What the reviews say

Customers note a generally professional crew and smooth first‑day moves, but many report serious problems with damage and poor follow‑up on claims.

AI-generated from 12 reviews. May contain inaccuracies.

Reviews per month

Peak: 12 reviews in Feb

Monthly review trend based on dated reviews in our database.

What customers love

Recurring strengths mentioned by customers in their reviews.

  • Professional and courteous moving crew
  • Specific staff members (e.g., Jean‑Daniel Bousquet, Robert Auger) receive praise
  • Efficient for large or collective moves
  • Positive first‑day experience for many customers

Areas to watch

Friction points or concerns that come up more than once.

  • Claims and after‑sales service are slow or unresponsive
  • Frequent reports of damaged or lost belongings
  • Poor communication and refusal to use email

Recurring themes

Topics customers talk about most often in their feedback.

staff professionalismclaim handlingdamage to itemscommunication

Review breakdown

Reviews

What customers say, pulled from verified Google reviews.

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