4.3

Google rating

52 reviews · 31% replied

9

Years in business

Montreal, Quebec

Lanvac Surveillance Inc

Not an award winner

AI summary

Lanvac Surveillance Inc is a Canada‑based, family‑owned company that provides third‑party wholesale alarm monitoring services to qualified security‑system dealers and their customers. It operates seven interconnected 24/7 monitoring stations across the country, offering live answering and personalized service while never owning subscriber accounts, so it doesn’t compete with its dealer partners. With more than 35 years of experience, Lanvac supports roughly 500,000 end‑users through about 2,000 dealers.

Lanvac Surveillance Inc
Lanvac Surveillance Inc
Lanvac Surveillance Inc
Lanvac Surveillance Inc

AI summary

What the reviews say

Most customers praise Lanvac’s quick alarm response and professional staff, though a few report missed alerts and occasional service lapses.

AI-generated from 30 reviews. May contain inaccuracies.

Reviews per month

Peak: 8 reviews in Mar

Monthly review trend based on dated reviews in our database.


What customers love

Recurring strengths mentioned by customers in their reviews.

  • Very fast alarm response times
  • Professional, courteous operators
  • Long‑standing reliability (20+ years)
  • Owner‑run management praised
  • Helpful for dealers and trade partners

Areas to watch

Friction points or concerns that come up more than once.

  • Missed alarms/no call notifications
  • Inconsistent monitoring coverage
  • High staff turnover, training issues
  • Perceived high pricing

Recurring themes

Topics customers talk about most often in their feedback.

response timestaff competencereliabilitypricing

Review breakdown


Reviews

What customers say, pulled from verified Google reviews.

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