/100
55
InputKit score
4.4
Google rating
137 reviews · 9% replied
12
Years of activity on Google
AI summary
What the reviews say
Customers love the friendly, caring staff and good prices, but phone response and occasional mishandling of specific breeds are frequent complaints.
AI-generated from 89 reviews. May contain inaccuracies.
Reviews per month
Peak: 3 reviews in Jan
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Warm, attentive staff (Mark, Effie, Valerie)
- Reasonable grooming prices
- Good handling of anxious or large dogs
- Clean shop and extra services (teeth, ears)
- Long‑term loyal clients
Areas to watch
Friction points or concerns that come up more than once.
- Hard to reach by phone, slow callbacks
- Inconsistent handling of certain breeds
- Occasional missed appointments or rescheduling issues
Recurring themes
Topics customers talk about most often in their feedback.
staff friendlinesspricingcommunicationbreed‑specific care
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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