57
InputKit score
4.4
Google rating
159 reviews · 1% replied
8
Years in business
Québec City, Quebec
La Forfaiterie
AI summary
La Forfaiterie is a Quebec‑based retailer that offers ready‑made gift packages for a wide range of experiences—restaurants, hotels, spas, tours, sports and more—suitable for any occasion. The packages are exchangeable, have no expiration date and include free regular shipping. With more than 25 years in business, they feature over 1,600 options from 500+ trusted partners across the province.
AI summary
What the reviews say
Customers love the huge variety of gift packages and the friendly, knowledgeable staff, though a few have experienced pricing confusion and poor phone service.
AI-generated from 103 reviews. May contain inaccuracies.
Reviews per month
Peak: 64 reviews in Nov
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Wide selection of spa, restaurant and activity packages
- Staff are helpful and know the products well
- Fast, courteous responses in‑store and online
- Convenient gift‑certificate mailing option
- Nice café and relaxed shop atmosphere
Areas to watch
Friction points or concerns that come up more than once.
- Occasional price mismatches with external vendors
- Hard to reach phone support
- Inconsistent opening‑hour information
Recurring themes
Topics customers talk about most often in their feedback.
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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