/100
60
InputKit score
3.9
Google rating
55 reviews · 100% replied
4
Years in business
AI summary
What the reviews say
Most owners praise La Bonne Bête for its warm staff, clean space and solid daycare/grooming, but a minority report serious communication and refund problems.
AI-generated from 43 reviews. May contain inaccuracies.
Reviews per month
Peak: 13 reviews in Mar
Monthly review trend based on dated reviews in our database.
What customers love
Recurring strengths mentioned by customers in their reviews.
- Friendly, caring staff especially Aurélie and Pierre‑Luc
- Clean, well‑maintained facilities
- Effective daycare and socialisation for many dogs
- Professional grooming with good results for most pets
- Flexible service mix (grooming, daycare, training) under one roof
Areas to watch
Friction points or concerns that come up more than once.
- Inconsistent communication and missed appointments
- Refunds and contracts often delayed or ignored
- Occasional grooming mistakes (cut too short, injuries)
- Pricing changes without clear notice
Recurring themes
Topics customers talk about most often in their feedback.
stafffacility cleanlinessdaycare/socialisationgrooming qualitycommunication/ refunds
Review breakdown
Reviews
What customers say, pulled from verified Google reviews.
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